By KRYSTLE CHOW
Published in the Ottawa Business Journal newspaper and website.
March 21, 2011
Click here to view this article on OBJ.ca.
Local entrepreneurs to use proceeds to cook up two new products
Sliced Bread CEO and ‘dough practitioner’
Chris Saracino.
Photo by MIV FOURNIER.
When Chris Saracino and his partner Steve Palmer put the finishing touches on their Hello Referrals web-based software, the full expectation was they would just let it “linger on the web” and grow on its own, with the two entrepreneurs perhaps putting a little bit more work into explaining the application’s benefits to target users.
So when they got the call from Madison, Wis.-based Refertrac with a five-figure offer to buy their flagship product, it was rather a pleasant surprise. Refertrac had a competing tool, geared specifically towards the financial industry, but the U.S. firm saw an opportunity with Hello Referrals.
Within 48 hours, Mr. Saracino said, a deal had been set up, leaving the two Ottawa entrepreneurs and their company, Sliced Bread Inc., with cash to fund two other apps on which they were already working.
“We were always under the impression it was something that would take a bit of ramp-up and anticipated having a bit of adoption time,” said Mr. Saracino, who describes Hello Referrals as a tool for groups such as chambers of commerce or trade associations to exchange and follow up on referrals for business leads.
He said he and Mr. Palmer, as members themselves of various networking groups and chambers of commerce, found group members were often using hard-to-track methods such as exchanging slips of paper, casual phone calls or random e-mails whenever a connection recommended a business opportunity.
“What we were hearing was that beyond the initial attempt or even second attempt at contact, most leads were falling off the map, since they were somewhat outside regular attempts at getting business,” Mr. Saracino explained. “We thought this was a little backwards since referrals are precious opportunities that come with somebody’s endorsement.”
As such, the pair – who have Continue reading →